Privacy Policy
1. Introduction
This Privacy Policy explains how GenzCloudy collects, uses and protects your information when you use our website, hosting, domains and related services.
2. Information We Collect
We may collect:
- Personal information such as your name, email, phone number and billing details.
- Technical information such as IP address, browser type and device information.
- Service-related data including hosting usage, support tickets and login activity.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide hosting, domain and email services
- Process payments and renewals
- Offer customer support and respond to your requests
- Improve our services and security
- Send service updates, billing notifications and important alerts
4. How We Protect Your Data
We use security measures to protect your information from unauthorized access, loss or misuse. Although we work to safeguard your data, no method of storage or transmission is completely secure.
5. Sharing Your Information
We do not sell your personal information. We may share limited data with trusted third-party service providers who help us deliver our services, such as payment processors or domain registries. These providers follow strict privacy and security standards.
6. Cookies and Tracking
GenzCloudy uses cookies to improve website performance, remember your preferences and analyze traffic. You can control cookies through your browser settings.
7. Data Retention
We keep your information as long as your account is active or as needed to provide services. Some data may be stored longer for legal, security or billing purposes.
8. Your Rights
You may:
- Request access to your personal information
- Ask for corrections or updates
- Request deletion of your account and data (where legally allowed)
- Disable cookies or opt out of non-essential communications
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
GenzCloudy services are not intended for children under 13. We do not knowingly collect information from children.
11. Updates to This Policy
We may update this Privacy Policy when needed. Continued use of our services after changes means you accept the updated policy.
12. Contact Information
If you have questions or need help regarding this Privacy Policy, contact us:
Email: billing@genzcloudy.com
